Client Care Survey

Message

1. Have the office staff members been courteous and helpful? *

Excellent Good Average Fair Unsatisfactory

2. Were your benefits adequately explained to you? *

Excellent Good Average Fair Unsatisfactory

3. Was it easy to schedule your appointments? *

Excellent Good Average Fair Unsatisfactory

4. Were you always seen promptly when you arrived for treatment? *

Excellent Good Average Fair Unsatisfactory

5. Was the check-in process prompt and efficient? *

Excellent Good Average Fair Unsatisfactory

6. Was your therapist courteous and helpful? *

Excellent Good Average Fair Unsatisfactory

7. Did your therapist fully explain your problem and how they would treat it? *

Excellent Good Average Fair Unsatisfactory

8. Would you recommend this facility to your friends or family? *

Excellent Good Average Fair Unsatisfactory

9. How likely are you to utilize our services again if you should require physical therapy or occupational therapy care in the future? *

Excellent Good Average Fair Unsatisfactory

10. How was your overall satisfaction with your experience in therapy? *

Excellent Good Average Fair Unsatisfactory

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